Since 2017, the renowned Edgemead High School in Cape Town has trusted Jumping Fox Software to assist in optimising its internal account management processes. With the aid of our online account management and exemption systems, this school’s financial team has gone from strength to strength.
Michelle, an experienced member of Edgemead High School’s financial team, explains that all of the system’s features have now become an integral part of her daily routine. She adds that automating the majority of her daily tasks with Jumping Fox Software has enabled her to improve the quality of her work by leaps and bounds.
Most notably, Michelle says that the system has made a measurable difference in four key areas:
1. Account management strategy and exemption application process
2. Saving time by automating repetitive tasks
3. Increasing the school’s cash flow
4. Fostering positive relationships with parents through more transparent collection processes
In addition, Michelle lists a few of her favourite system features that continue to make her workday easier:
1. Automated daily tasks (SMS, email, phone calls)
2. Bulk execution functionality
3. In-depth management reports, including SMS status, payment arrangements, and account performance reports
On our part, working with Michelle has also been a joy for our team. She is an active user who likes to stay ahead of the curve and provide constant feedback to the Jumping Fox Software team. This helps to make our system features even better and more effective for all of our clients.
If your account management team is struggling to improve its internal collection and exemption processes, why not get in touch with us? Our customer success agents are available to provide a free assessment of your internal processes whenever you’re ready. Just call 021 - 001 4758.
When Drakenstein Primary School in Paarl, Western Cape needed to improve their internal collection processes in 2017, they knew that they had to move their operation online. Jumping Fox Software assisted the school in setting up their new online account management system.
Elise, who works on Drakenstein Primary’s financial team, says that including technology into her daily routine was a massive step forward. “Getting to grips with the new system was definitely a learning curve but the improvement that it made to our internal processes was worth the time we put in.”
In addition to making use of its online account management solution, the school also has access to Jumping Fox Software’s panel of attorneys, Jonker Vorster Attorneys. This leading legal firm specialises in business-to-business credit management and debt recovery, drawing on the expertise of a talented legal team with 50+ years of combined experience.
Elise explains that since switching to an online account management system, the team was successfully able to increase the school’s cash flow. “We also improved our control over daily processes, saved on time and costs, and we now correspond with parents in a much more consistent manner.”
Elise lists some of her favourite system features:
1. Email and SMS functionality with bulk send option
2. Sequence collection workflow
3. Electronic handovers to the legal team
4. Template collection documents (including acknowledgment of debt, letter of demand, and section 41 notice)
The Jumping Fox Software team loves working with Elise. She is a positive and energetic professional who never shies away from a challenge.
If your account management team is struggling to improve its internal collection and exemption processes, why not get in touch with us? Our customer success agents are available to provide a free assessment of your internal processes whenever you’re ready. Just call 021 - 001 4758.
De Kuilen Primary School, located in the Western Cape, may have only recently started using Jumping Fox Software’s online account management system, but the school’s financial team has already seen massive improvements in internal collection processes.
“We are really impressed with the system so far. The debt restructure tool, which reminds parents with payment arrangements when they need to pay outstanding amounts, has already been particularly helpful. Overall, our team has been able to complete tasks and get through our workload much faster. This solution is living up to its reputation,” says Clariska Claassens, a senior member of the school’s financial team.
Here are some of Clariska 's favourite system features:
1. Email and SMS functionality with bulk send option;
2. Automated collection workflow
3. To-do generator (to create custom to-dos on any account)
4. Debt restructure tool.
If you are part of an account management team that struggles with internal collection and exemption processes, please contact us. Our customer success agents are available to provide a free assessment of your internal processes whenever you’re ready.
Top-performing Wynberg Girls' Junior School in Cape Town's southern suburbs, has been using Jumping Fox Software’s online account management system to successfully improve their internal collection processes. However, as Dezanne, who works on Wynberg Girls' Junior School’s financial team points out, getting the right training is just as important as implementing the right software solution.
“Jumping Fox Software has certainly made our work much easier, and introduced us to a host of functionalities that have taken our work to the next level. With that said, knowing how and when to use the cutting-edge features of this software is vital. This is why team training is such an integral part of the implementation process for any new software.”
With the correct training, a financial team will be able to master all of the online account management system’s features, including:
1. Centralised account data, allowing team members to access complete and in-depth information about each account;
2. Automated daily tasks, account notifications, and reports;
3. Email and SMS functionalities with bulk send options.
Implementing the right software solution and putting in just a few training hours can up your financial team’s performance by leaps and bounds.
To learn more about the Jumping Fox Software solution and the training that we offer, visit the Jumping Fox Software website for more information. You can also contact one of our customer success agents for a free assessment of your internal processes (021 - 001 4758).
W.A Joubert Primary School, a prestigious institution in Paarl, Western Cape, has been part of the Jumping Fox Software family since 2017 - when they first signed on to use our online account management system to perfect their collection process.
The school’s financial department has since been going from strength to strength, according to Sanet and Claudelle – two of W.A. Joubert’s financial team members.
“Jumping Fox Software’s solution has enabled our school’s accounts department to function as a true tech-enabled organisation. Our team is now able to perform their tasks while working from home (which has become a very important function since the start of the pandemic),” says Sanet.
Claudelle adds that the system has also ensured that the financial team remains in compliance with all legal regulations. “Through Jumping Fox Software, we are able to share all of our information with our legal team. We work closely with Jonker Vorster Attorneys on any and all matters related to collecting outstanding school fees. Not only has this reduced our workload, but the benefit that this has had to cash flow has been clear.”
Sanet and Claudelle list a few of the system features that have made the biggest difference to the team’s daily operation:
- Email and SMS functionality with bulk send options;
- Automation of daily tasks (SMS, email, phone calls);
- Electronic handover of outstanding school fee accounts to the legal team;
- Automated reports.
The Jumping Fox Software team is proud of what W.A Joubert Primary School has achieved so far, and we look forward to seeing where this school goes next.
If your account management team is struggling to improve its internal collection and exemption processes, why not get in touch with us? Our customer success agents are available to provide a free assessment of your internal processes whenever you’re ready. Just call 021 - 001 4758.
HTS John Vorster, located in Gauteng, is a school that understands the importance of healthy cash flow. That is why they brought Jumping Fox Software’s online account management system in to improve their internal collection processes.
Having taken the time to learn and utilise all of the functionalities offered by the Jumping Fox system, Astrid and Ilza – two highly skilled members of HTS John Vorster’s finance department – have seen several major improvements in their daily operations.
Astrid explains that the team’s internal collection strategy was one of the first things to change for the better. “Our collections process quickly became much more streamlined and easier to manage. The automation of our repetitive daily tasks is also winning this department a lot of time that we can spend on more complex tasks.”
Ilze adds that implementing the online account management system has also significantly increased cash flow. “The transparency of the whole process has also gone a long way towards helping us to build better relationships with parents.”
Some of the most helpful system features, according to Astrid and Ilze, include:
· An Email and SMS functionality with bulk send option;
· Daily task automation (including SMS, emails, phone calls, and reports)
· Collection process templates that include a letter of demand and a section 41 notice.
Jumping Fox Software has enjoyed working with the dedicated finance department at HTS John Vorster. It always motivates us to interact with a team that is driven to explore and use as much of our online system as they can.
If your account management team is struggling to improve its internal collection and exemption processes, why not get in touch with us? Our customer success agents are available to provide a free assessment of your internal processes whenever you’re ready. Just call 021 - 001 4758.
Noord-Eind Primary School in Paarl, signed up for Jumping Fox Software’s online account management system some years ago. Since then, the school has significantly improved its internal collection processes.
“Our team has definitely been under much less pressure since we started using the system. Parents respond more quickly, and we have much fewer problems with defaulting accounts. Next we are going to look at implementing the online exemption system,” says Wilma, a member of the school’s financial department.
Here are Wilma's favorite system features:
1. Email and SMS functionality with bulk send option;
2. Registered post functionality;
3. Automated collection workflow;
4. To-do generator (to create custom to-dos on any account);
5. Management reports.
To learn more about the impact that Jumping Fox Software has had on this school, and what we can do for you, visit our website for more information. You can also contact one of our customer success agents for a free assessment of your internal processes (021 - 001 4758).
Bergvliet High School in the Western Cape implemented Jumping Fox Software’s online account management system in 2018. Since then, the school’s financial team has managed to save both time and money in its daily operations.
The system’s centralized parent data, automatic monitoring of account payments and increased control over our daily routine has saved the school vast amounts of time, while also eliminating paper waste.
Here are just some system features that helped the school succeed:
* Email and SMS functionality with bulk send option.
* Automated collection workflow.
* Management reports (including SMS status, arrangements).
* Collection template documents (section 41 notice).
* Account history for accurate paper trails.
To learn more about the impact that Jumping Fox Software has had on this school, and what we can do for you, visit the Jumping Fox Software website for more information. You can also contact one of our customer success agents for a free assessment of your internal processes (021 - 001 4758).
Kronendal Primary School, located in the Western Cape, has been using Jumping Fox Software’s online account management system for a number of years, and has improved its internal collection processes significantly over time.
“We have seen a substantial improvement in payment arrangements as well as our time management. I think our most-used feature has to be the SMS functionality. It makes it much easier for us to get a hold of parents,” says Sasha Jarvis, a member of the school’s financial department.
Here are Sasha's favorite system features:
1. Email and SMS functionality with bulk send option;
2. Automated collection workflow;
3. To-do generator (to create custom to-dos on any account);
4. Management reports.
To learn more about the impact that Jumping Fox Software has had on this school, and what we can do for you, click here or visit the Jumping Fox Software website for more information. You can also contact one of our customer success agents for a free assessment of your internal processes (021 - 001 4758).
Understanding what it takes to achieve success
Renowned Western Cape educational institution, Paarl Gymnasium High School, has been an ardent user of Jumping Fox Software’s online account management system since 2017. As one of South Africa’s foremost schools, they understand the importance of managing one’s internal collection processes through cutting-edge technology and following a structured legal process.
Annell, a valued member of the school’s financial team, explains that Jumping Fox Software’s solution was a perfect fit for the school’s rigorous requirements. “We needed a service provider that could ensure our finance department complied with all the relevant legal requirements around collections, help us achieve consistency in our correspondence with parents, and would give us direct access to a panel of experienced attorneys - Jumping Fox Software delivered on every aspect.”
Annell lists her favourite system features:
1. Email and SMS functionality with bulk send option;
2. Automation of daily tasks (SMS, email, phone calls);
3. Centralised parent data.
If your collection team is struggling to improve its internal collection and exemption processes, get in touch with us at 021 - 001 4758.
Well-known Western Cape school, Paarl Boys High, has been managing its accounts and exemptions through Jumping Fox Software’s online system since 2018. In that time, the school has not only managed to improve its internal collection process, but has also made it much easier for the financial team to do its job.
Melanie, a member of Paarl Boys High’s financial team, and a professional with extensive experience in legal processes, notes that improving the school’s cash flow was only one of the many benefits of adopting a state-of-the-art online account management system.
“The system helped us to correspond with parents much more consistently, which assists us greatly in addressing and managing any potential problems as soon as they arise. Restructuring debts and arranging payment plans are also much easier. Most importantly, having the accounts management and exemption system online means that our work can be kept up to date at all times.”
Melanie lists some of her favourite system features:
· Email and SMS functionality with bulk send option;
· Sequence collection workflow;
· The ability to upload and monitor account arrangements.
Working with a professional who understands the legal environment, makes it easy for the Jumping Fox Team to deliver the best support possible. This is why we love working with Melanie.
If your account management team is struggling to improve its internal collection and exemption processes, why not get in touch with us? Our customer success agents are available to provide a free assessment of your internal processes whenever you’re ready. Just call 021 - 001 4758.
