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Managing 130,000 accounts through the system
Steps to Debtor Management Success
01
Are you a match?
Jumping Fox Software delivers exceptional value when we partner with businesses and schools that are committed to fully leveraging our comprehensive offerings. If workflow automation, operational efficiency, and legal compliance are your top priorities, then we’re aligned in our approach and are a perfect match.
Together, we can elevate your debtor management and collections to unprecedented heights. Our extensive experience has shown that true, sustainable success is achieved through a collaborative partnership, rather than just a transactional service relationship, allowing both parties to thrive.
02
System Setup
If you decide that Jumping Fox Software is indeed the right fit for your debtor management and collection team, simply sign up - we'll begin the setup process and guide your organisation through the steps. We'll just need access to your master file (client contact list), age analysis, and detailed ledger to get started.
The setup phase is crucial, serving as the foundation for the entire system's operation. Our development team is dedicated to reviewing and assessing client data to ensure it is managed to its full potential. In debtor management, we all know that the quality of your data plays a vital role in the success of your collection rates.
03
Onboarding & Training
Our onboarding program features ten comprehensive sessions, during which you'll work closely with our technical support and customer success teams. You'll acquire all the knowledge and skills needed to use the system independently and effectively.
Included in the subscription fee are monthly workflow sessions with our technical support and customer success team. During these sessions, we assist our users with importing data if necessary, running workflows, and checking balances. If users are not comfortable working alone, they don’t have to—we act as your virtual assistant.
04
Workflow Sessions
As part of your subscription fee, you'll receive monthly workflow sessions with our support team. Simply schedule a session, and our team will assist you in running your workflow and performing necessary checks before you send out notifications to account holders or parents, stress free.
Workflow sessions play a crucial role in the debtor management process by ensuring that collection actions are consistently executed and that no accounts fall through the cracks.
Handling these tasks manually can be challenging and labour-intensive. That's why our automated workflows, coupled with dedicated workflow sessions, are essential. They help improve cash flow, enhance efficiency, and ensure compliance with our debtor management system's built-in functionalities.
05
Legal Compliance
You can put in all the hard work, but if your processes and practices are not legally compliant and aligned with applicable legislation and contracts, your efforts may be in vain. Non-compliance with the laws and regulations relevant to your organisation, could lead to financial losses for your business or school. That is why compliance is seamlessly integrated into the Jumping Fox Software system.
How did Jumping Fox Software develop a system that helps debtor management teams maintain compliance? Our founders, Daleen and Hendre Vorster, are experienced attorneys specialising in commercial collections and education law. Since 2002, they have been working with debtor management teams throughout South Africa, bringing their extensive expertise to create a solution that addresses compliance challenges effectively.
Imagine how much more your company can achieve when it has a state-of-the-art software solution specifically developed for debtor management teams at its disposal. Not only has Jumping Fox Software been developed to automate your debtor management, but it is also supported by a team of skilled legal experts, web developers, customer success and support specialists, and professionals in risk management and finance.If you want to experience the value we can offer, join our community at Jumping Fox Software and make us part of your daily routine. But how do you know if Jumping Fox Software is the right fit for you?
If you’re a company that collects outstanding levies and rentals, a school with outstanding school fees, or a business that sells services or goods on credit, it just may be. If you believe you’re ready to take the leap towards debtor management success, follow the steps below:
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MORE THAN JUST A SOFTWARE COMPANY
We foster a vibrant and enjoyable environment for both our team and clients, making everyone feel like a valued part of our community.
We champion the new generation in sports, host exceptional training events for debtor management teams nationwide, and offer a unique range of clothing and merchandise, from shirts to custom deskpads.
You can explore our exclusive gear at our training events.
Training Events
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Clothing Brand
Jumping Fox Softwares
Features
KEEP SCROLING
01
Automated Workflow
Without a doubt, one of Jumping Fox Software’s standout features is our automated workflow, which generates tasks when an account holder misses a payment. Our system operates three distinct workflows: the arrear account workflow, the arrangement account workflow, and the exemption module workflow (schools). This tailored approach ensures each account is managed based on its specific status, rather than applying a one-size-fits-all solution.
Our to-dos include sms and email notifications, phone calls, listing with the credit bureau and an electronic handover to our panel attorneys, Jonker Vorster Attorneys.
02
Reporting
Compiling reports can be time-consuming, which is why our collection reports are a key feature of the system. We do not focus on your financial transactions, but rather on your collection actions, helping you concentrate on strategies that lead to successful collections.
Our top reports include a swot analysis report, evidence report, to-do action report, phone call status report, listing report, no action report, registered email report and the undelivered sms and email reports.
03
Integration
To keep our users on one easy-to-operate platform, we have carefully selected integration partners to ensure the best user experience. Beyond our system integration partners, we are connected with multiple financial software platforms to make the necessary data for running workflows and utilising the system easily accessible.
Our integration partners include, but are not limited to: TransUnion, VCCB Credit Bureau, Registered Communication, Jonker Vorster Attorneys, Clickatell, Mailgun, Sage, Xero, Quikbooks and more.
04
Templates
We offer a library of high-quality SMS and email templates that can be seamlessly added to your workflow, ensuring legal compliance and saving you valuable time. There's nothing worse than sitting at your computer, unsure if the notifications you're about to send are accurate and comply with the required processes and legislation.
Some of our favourite templates include the section 41 and 129 notices, breach letter, listing notification, contract cancellation, acknowledgement of debt.
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05
Collection Paper Trail
Only Jumping Fox Software offers a comprehensive history of all collection actions in an easy-to-reference format. We understand that account holders often dispute receiving notifications. However, our complete history page supplies the evidence you need to prove your collection process and actions taken.
The best part is that you can resend any SMS or email from the history page.
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06
Gamification
Known for our support of debtor management teams, we also reward hard work and bring fun back into debtor management through our gamification module. Collecting debts is a challenging job loaded with high stress and friction from account holders, which is why we make sure to boost employee morale and foster team building as much as possible
Each month, we celebrate our system's fastest mover—the user who earns the most points—along with golden badge winners and the top 10 performers.
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Client Testimonials
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Contact us today to boost collection rate while staying compliant.
Week One
Account holders typically pay by the 7th of the month. In the first week, it's ideal to update client data and identify high-risk accounts for immediate action.
Week Three
Send SMS and email reminders, including legal notices, through an automated collection workflow to ensure compliance. Update undelivered SMS and email contact details for accurate communication and better results.
Week Two
Engage with defaulting account holders to arrange payment plans. Automation simplifies and speeds up the process, ensuring efficient communication and better management of overdue accounts.
Week Four
Analyse workflow outcomes and ensure payment plans are up to date. Follow up on arrears. Use automated reports for high-risk assessment and streamlined reporting to management.
Schools' Debtor
Management Teams
If your school has more than 500 learner accounts and you need a solution to manage these accounts, the standard version is perfect for you.
This package covers all four workflows—arrear accounts, arrangement accounts, exemption application, and the compliance workflow. Workflow to-do actions include email and SMS notifications, credit bureau listings, phone call tasks, electronic handovers, and access to system reports. All system features included.
Standard
Setup Fee: R4 500.00 (custom development excluded)
Debtor Management Module Monthly Subscription Fee:
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R2 486 00.00 User one
-
R1 750.00 User two
-
R250.00 Viewing
Exemption Module Monthly Subscription Fee:
R450.00 (School and SGB Access)
(third party costs & VAT excluded)
(2024 Prices)
Business Debtor
Management Teams
If your small to medium-sized business needs an efficient and reliable solution for managing accounts, the standard version is ideal for you.
This package covers all three workflows—arrear accounts, arrangement accounts, and the compliance workflow. Workflow to-do actions include email and SMS notifications, credit bureau listings, phone call tasks, electronic handovers, and access to system reports. All system features included.
Standard
Setup Fee: R4 500.00 (custom development excluded)
Monthly Subscription Fee:
-
R2 500.00 User one
-
R1 750.00 User two
-
R250.00 Viewing
(third party costs & VAT excluded)
(2024 Prices)
Our Pricing
For us, building a long-term relationship is key, and that requires mutual investment from both parties. We're not focused on short-term gains, which is why we offer straightforward and competitive pricing.
Consider this: our team and solution function as your virtual assistant. We help manage daily tasks, track account activities, monitor payments, schedule accounts for action, draft correspondence, prepare reports, and ensure compliance.
Have you ever wondered what such an assistant would cost?
Pro Version
The Pro version is tailored for large enterprises with specific setup needs, onboarding, and training requirements. After a consultation to understand your team's and system's needs, we will provide a customised quotation.