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Frustrated that your Debtor Management efforts aren’t working?

Stop losing money to manual collection processes. Automate, stay compliant, and get paid faster.

Managing 260,000 accounts through the system

Complete Debtor Management Solutions

Everything you need for effective collections backed by legal experts, powered by automation, supported by people who care.

Automated Workflow

Step-based workflows that adapt to payment behavior, not just age analysis. Your accounts keep moving forward automatically.

Attorney-Built Compliance

Founded by practicing attorneys. Every template, notice, and process is legally sound and compliant with NCA and Schools Act.

Complete Integration

TransUnion, VCCB, Jonker Vorster Attorneys, SMS/email providers, everything works together seamlessly.

School Exemption Module

Complete exemption workflow from application to approval. Purpose-built for SA schools not an afterthought.

Collection Focused Reporting

Reports designed for collection teams, not just finance. Track actions, identify risks, prove compliance.

Dedicated Support Team

Monthly training sessions, workflow assistance, and legal team access, all included. We're your virtual collection team.

Steps to Debtor Management Success

01

Are you a match?

Jumping Fox Software delivers exceptional value when we partner with businesses and schools that are committed to fully leveraging our comprehensive offerings. If workflow automation, operational efficiency, and legal compliance are your top priorities, then we’re aligned in our approach and are a perfect match. 

Together, we can elevate your debtor management and collections to unprecedented heights. Our extensive experience has shown that true, sustainable success is achieved through a collaborative partnership, rather than just a transactional service relationship, allowing both parties to thrive.

02

System Setup

If you decide that Jumping Fox Software is indeed the right fit for your debtor management and collection team, simply sign up -  we'll begin the setup process and guide your organisation through the steps. We'll just need access to your master file (client contact list), age analysis, and detailed ledger to get started.

 

The setup phase is crucial, serving as the foundation for the entire system's operation. Our development team is dedicated to reviewing and assessing client data to ensure it is managed to its full potential. In debtor management, we all know that the quality of your data plays a vital role in the success of your collection rates.

03

Onboarding & Training

Our onboarding program features ten comprehensive sessions, during which you'll work closely with our technical support and customer success teams. You'll acquire all the knowledge and skills needed to use the system independently and effectively.

 

Included in the subscription fee are monthly workflow sessions with our technical support and customer success team. During these sessions, we assist our users with importing data if necessary, running workflows, and checking balances. If users are not comfortable working alone, they don’t have to—we act as your virtual assistant.

04

Workflow Sessions

As part of your subscription fee, you'll receive monthly workflow sessions with our support team. Simply schedule a session, and our team will assist you in running your workflow and performing necessary checks before you send out notifications to account holders or parents, stress free.

 

Workflow sessions play a crucial role in the debtor management process by ensuring that collection actions are consistently executed and that no accounts fall through the cracks.

 

Handling these tasks manually can be challenging and labour-intensive. That's why our automated workflows, coupled with dedicated workflow sessions, are essential. They help improve cash flow, enhance efficiency, and ensure compliance with our debtor management system's built-in functionalities.

05

Legal Compliance

You can put in all the hard work, but if your processes and practices are not legally compliant and aligned with applicable legislation and contracts, your efforts may be in vain. Non-compliance with the laws and regulations relevant to your organisation, could lead to financial losses for your business or school. That is why compliance is seamlessly integrated into the Jumping Fox Software system.
 

How did Jumping Fox Software develop a system that helps debtor management teams maintain compliance? Our founders, Daleen and Hendre Vorster, are experienced attorneys specialising in commercial collections and education law. Since 2002, they have been working with debtor management teams throughout South Africa, bringing their extensive expertise to create a solution that addresses compliance challenges effectively.

Imagine how much more your company can achieve when it has a state-of-the-art software solution specifically developed for debtor management teams at its disposal. Not only has Jumping Fox Software been developed to automate your debtor management, but it is also supported by a team of skilled legal experts, web developers, customer success and support specialists, and professionals in risk management and finance.If you want to experience the value we can offer, join our community at Jumping Fox Software and make us part of your daily routine. But how do you know if Jumping Fox Software is the right fit for you? 

 

If you’re a company that collects outstanding levies and rentals, a school with outstanding school fees, or a business that sells services or goods on credit, it just may be. If you believe you’re ready to take the leap towards debtor management success, follow the steps below:

Jumping Fox Debtor Management Software Features

KEEP SCROLING

Screenshot of Jumping Fox to dos that is provided to clients using the software in South Africa

01

Automated Workflow

Without a doubt, one of Jumping Fox Software’s standout features is our automated workflow, which generates tasks when an account holder misses a payment. Our system operates three distinct workflows: the arrear account workflow, the arrangement account workflow, and the exemption module workflow (schools). This tailored approach ensures each account is managed based on its specific status, rather than applying a one-size-fits-all solution.

 

Our to-dos include sms and email notifications, phone calls, listing with the credit bureau and an electronic handover to our panel attorneys, Jonker Vorster Attorneys.

Screenshot of Jumping Fox to dos that is provided to clients using the software in South Africa

01

Automated Workflow

Without a doubt, one of Jumping Fox Software’s standout features is our automated workflow, which generates tasks when an account holder misses a payment. Our system operates three distinct workflows: the arrear account workflow, the arrangement account workflow, and the exemption module workflow (schools). This tailored approach ensures each account is managed based on its specific status, rather than applying a one-size-fits-all solution.

 

Our to-dos include sms and email notifications, phone calls, listing with the credit bureau and an electronic handover to our panel attorneys, Jonker Vorster Attorneys.

Screenshot of Jumping Fox Software's software

02

Reporting

Compiling reports can be time-consuming, which is why our collection reports are a key feature of the system. We do not focus on your financial transactions, but rather on your collection actions, helping you concentrate on strategies that lead to successful collections.

 

Our top reports include a swot analysis report, evidence report, to-do action report, phone call status report, listing report, no action report, registered email report and the undelivered sms and email reports.

Diagram displaying what other software's are working with Jumping Fox Software

03

Integration

To keep our users on one easy-to-operate platform, we have carefully selected integration partners to ensure the best user experience. Beyond our system integration partners, we are connected with multiple financial software platforms to make the necessary data for running workflows and utilising the system easily accessible.

 

Our integration partners include, but are not limited to: TransUnion, VCCB Credit Bureau, Registered Communication, Jonker Vorster Attorneys, Clickatell, Mailgun, Sage, Xero, Quikbooks and more.

04

Templates

We offer a library of high-quality SMS and email templates that can be seamlessly added to your workflow, ensuring legal compliance and saving you valuable time. There's nothing worse than sitting at your computer, unsure if the notifications you're about to send are accurate and comply with the required processes and legislation.

 

Some of our favourite templates include the section 41 and 129 notices, breach letter, listing notification, contract cancellation, acknowledgement of debt.

Templates provided by Jumping Fox Software
Screenshot of the Jumping Fox software automation process.

05

Collection Paper Trail

Only Jumping Fox Software offers a comprehensive history of all collection actions in an easy-to-reference format. We understand that account holders often dispute receiving notifications. However, our complete history page supplies the evidence you need to prove your collection process and actions taken.

 

The best part is that you can resend any SMS or email from the history page.

Jumping Fox Software game play

06

Gamification

Known for our support of debtor management teams, we also reward hard work and bring fun back into debtor management through our gamification module. Collecting debts is a  challenging job loaded with high stress and friction from account holders, which is why we make sure to  boost employee morale and foster team building as much as possible

 

Each month, we celebrate our system's fastest mover—the user who earns the most points—along with golden badge winners and the top 10 performers.

Complete Debtor Management Solutions

Everything you need for effective collections backed by legal experts, powered by automation, supported by people who care.

Automated Workflow

Step-based workflows that adapt to payment behavior, not just age analysis. Your accounts keep moving forward automatically.

Attorney-Built Compliance

Founded by practicing attorneys. Every template, notice, and process is legally sound and compliant with NCA and Schools Act.

Complete Integration

TransUnion, VCCB, Jonker Vorster Attorneys, SMS/email providers, everything works together seamlessly.

Collection Focused Reporting

Reports designed for collection teams, not just finance. Track actions, identify risks, prove compliance.

Dedicated Support Team

Monthly training sessions, workflow assistance, and legal team access, all included. We're your virtual collection team.

Photo of a rugby team Jumping Fox software sponsored. With the logo of Jumping Fox on the rugby jersey.

Sponsors

MORE THAN JUST A SOFTWARE COMPANY

We foster a vibrant and enjoyable environment for both our team and clients, making everyone feel like a valued part of our community.

We champion the new generation in sports, host exceptional training events for debtor management teams nationwide, and offer a unique range of clothing and merchandise, from shirts to custom deskpads. 

You can explore our exclusive gear at our training events.

Photo of Jumping Fox Software clients enjoying a meal under a tree at an exclusive training event that is being hosted by Jonker Vorster Attorneys and Jumping Fox Software.

Training Events

Photo of one of Jumping Fox Software employees holding up Jumping Fox Software clothing merch.

Clothing Brand

Who Benefits from Jumping Fox Software?

Collecting outstanding debt shouldn't consume your entire day or expose you to legal risks. Whether you're managing school fees or commercial accounts, Jumping Fox Software automates your entire collection process while ensuring full compliance with South African legislation. Choose your industry below to discover how we can transform your debtor management from a time-consuming burden into a streamlined, legally sound system that actually improves your cash flow.

Schools & Educational Institutions

✓ Manage outstanding school fees

✓ Automate parent communication

✓ Handle exemption applications

✓ Ensure Schools Act & NCA compliance

Businesses & Property Management

✓ Collect outstanding levies & rentals

✓ Manage B2B credit accounts

✓ Automate workflow & legal compliance

✓ Integrate with your accounting system

Our Debtor Management Services

Automated Workflow

Intelligent task generation across three distinct workflows, arrears, arrangements, and exemptions. Automatically manages accounts from SMS notifications through to attorney handovers.

Reporting

Action-focused collection reports including SWOT analysis, phone call tracking, and listing status help you strategize for successful debt recovery without financial transaction clutter.

Integratoin

Seamlessly connects with TransUnion, VCCB, major accounting platforms (Sage, Xero, QuickBooks), and communication tools—keeping everything on one efficient platform.

Templates

Pre-built, legally compliant SMS and email templates including Section 41/129 notices, breach letters, and acknowledgement of debt save time and ensure accuracy.

Collection Paper Trail

Complete, resendable history of every collection action provides bulletproof evidence when account holders dispute notifications.

Collection Paper Trail

Complete, resendable history of every collection action provides bulletproof evidence when account holders dispute notifications.

Our Debtor Management Software Pricing

For us, building a long-term relationship is key, and that requires mutual investment from both parties. We're not focused on short-term gains, which is why we offer straightforward and competitive pricing.

 

Consider this: our team and solution function as your virtual assistant. We help manage daily tasks, track account activities, monitor payments, schedule accounts for action, draft correspondence, prepare reports, and ensure compliance.

 

Have you ever wondered what such an assistant would cost?

Schools' Debtor
Management Teams

If your school has more than 500 learner accounts and you need a solution to manage these accounts, the standard version is perfect for you. 

This package covers all four workflows arrear accounts, arrangement accounts, exemption application, and the compliance workflow. Workflow to-do actions include email and SMS notifications, credit bureau listings, phone call tasks, electronic handovers, and access to system reports. All system features included.

Standard

Once Off Setup Fee: R10 000.00(custom development excluded)

 

Debtor Management Module:

Monthly Subscription Fee: 

  • R3 300.00 User one

  • R1 925.00 User two

  • R385.00 Viewing 

Exemption Module:

Monthly Subscription Fee: 

  • R495.00 Main User

  • R1.00 SGB Member

  • R1.00 Auditor Access

(third party costs & VAT excluded)

Business Debtor
Management Teams

If your small to medium-sized business needs an efficient and reliable solution for managing accounts, the standard version is ideal for you.

This package covers all three workflows—arrear accounts, arrangement accounts, and the compliance workflow. Workflow to-do actions include email and SMS notifications, credit bureau listings, phone call tasks, electronic handovers, and access to system reports. All system features included.

Standard

Once Off Setup Fee: R10 000.00 (custom development excluded)

 

Monthly Subscription Fee:

  • R3 000.00 User one

  • R1 750.00 User two

  • R350.00 Viewing 

(third party costs & VAT excluded)

 

(2025 Prices)

One-on-One Training

The Pro version is tailored for large enterprises with specific setup needs, onboarding, and training requirements. After a consultation to understand your team's and system's needs, we will provide a customised quotation.

The Debtor Management Software Team

Photo of the Founder of Jumping Fox Software.

Daleen Vorster

Co-Founder & CEO

Photo of the Head Developer of Jumping Fox Software.

Riaan Dreyer

Senior Web Developer

jumping fox team member 2.webp

Angie Coetzee

Business Development & Customer Success

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Liam Poole

Junior Web Developer

WhatsApp Image 2024-09-11 at 09.16.20.jpeg

Abel Kabeya

Support

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Mariska van der Vyver

Support

jumping fox team member 1.webp

Lelanie Hatting

Support

Photo of Jumping Fox Software administrator.

Carol Solomons

Administrator

Contact us today to boost collection rate while staying compliant.

Request a Demo

Do You Want Top:

Increase Your Cashflow

Join 100+ South African schools and businesses who've transformed their debt collection with Jumping Fox Software. Book a free demo and see how we can help you achieve the same results.

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