What can Roxy help with?

Roxy assists with platform navigation, collection best practices, template selection, legislation questions, and general debtor management guidance.

Is Roxy available 24/7?

Yes. Roxy is available around the clock for immediate assistance.

Does Roxy replace human support?

No. Roxy complements the human support team. For complex issues, Roxy can connect you with the Jumping Fox support team.

Intelligence & Reporting

AI Assistant: Roxy

Meet Roxy, Jumping Fox's AI assistant built specifically for debtor management. Roxy helps collection staff navigate the platform, answers questions about best practices, assists with template selection, and provides real-time guidance on collection strategy.

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Trusted by 160+ organisationsFounded by practising attorneysNCA & POPIA Compliant

app.jumpingfoxsoftware.co.za

AI Assistant: Roxy: Jumping Fox Software

The Problem

Collection staff often need help with specific platform features, legislation questions, or best practice guidance. Without instant support, they either waste time searching for answers or make uninformed decisions.

How It Works

Get Started in Minutes

Ask Roxy

Type your question in natural language: platform help, legislation queries, or strategy advice.

Get Instant Answers

Roxy responds with step-by-step guidance, template suggestions, or compliance information.

Follow the Guidance

Roxy walks you through the action with contextual links directly to the relevant platform feature.

Key Capabilities

What's Included

Platform Navigation

Ask Roxy how to perform any action in the platform and get step-by-step guidance.

Best Practice Advice

Get collection strategy recommendations based on debtor behaviour and account status.

Template Suggestions

Roxy recommends the most appropriate template for each situation.

Legislation Reference

Quick answers about relevant legislation and compliance requirements.

Training Support

Interactive training assistance for new staff members learning the platform.

Real-Time Help

Available 24/7 for immediate assistance without waiting for support tickets.

The Jumping Fox Difference

Why Choose Us

Photo of the Founder of Jumping Fox Software.

Daleen Vorster

Co-Founder & CEO

With 30+ years in credit law and debt recovery, attorney Daleen Vorster founded Jumping Fox to bridge the gap between legal practice and technology. Every feature is built on real-world collection expertise.

Attorney-Founded Platform

Unlike generic software, AI Assistant: Roxy is built by practising attorneys with 30+ years in credit law. Every workflow and template is legally sound from day one.

Built for South Africa

AI Assistant: Roxy is purpose-built for South African legislation: NCA, POPIA, Schools Act, and Sectional Titles Act compliance comes standard, not as an afterthought.

Continuous Innovation

From AI-assisted collections to gamification, Jumping Fox constantly evolves AI Assistant: Roxy with features you won't find anywhere else in the industry.

Who Benefits

New staff learning the platform

Collection teams needing quick guidance

Managers seeking strategic recommendations

What Our Clients Say

Schools and businesses across South Africa trust Jumping Fox to streamline their collections.

Jumping Fox has truly revolutionised the way we collect fees…a game-changer in debt collection.

Shanya Hansen

Northcliff High School

OUTSTANDING! Dedicated and passionate about their product and customer service is second to none.

Heleen Visagie

St Stithians College

Jumping Fox is a must-have for any school serious about collecting outstanding fees. The system is efficient, easy to use, and the team behind it is always ready to assist. Highly recommended!

Rina La Grange

Lantern School

This system has simplified our entire debtors process. From automated reminders to legal compliance, everything is handled seamlessly. The support team truly goes above and beyond.

Yolande Van Deventer

Rustenburg High School

What a fantastic product! Jumping Fox has saved us time and money. We can now focus on what matters most, our learners, while the system takes care of collections.

Gerda Naude

Bastion High School

As a business owner, cash flow is everything. Jumping Fox has streamlined our collections process and significantly reduced our outstanding debt. Professional, reliable, and easy to work with.

Dominic Uys

Business Owner

Jumping Fox has been a game-changer for our school. The automated workflows save us hours of admin work every week, and the legal compliance gives us total peace of mind.

Marina Van der Merwe

Krugersdorp High School

Excellent service and a brilliant system. The training and ongoing support are top-notch. I would recommend Jumping Fox to any school struggling with fee collection.

Ilza Van Rensburg

HTS John Vorster

Jumping Fox is user-friendly and makes a real difference. The team is always available and willing to help. Our collection rate has improved dramatically since we started using the system.

Madelein Jonas

Worcester Gymnasium