Can workflows be customised per organisation?

Yes. Every workflow can be fully customised to align with your specific contract terms, legislation requirements, and collection strategy.

How many workflow steps can be configured?

There is no limit to the number of steps in a workflow. Typical collection workflows include 8-15 escalating actions.

Do workflows handle payment arrangements?

Yes. Separate arrangement workflows monitor compliance with payment plans and automatically trigger actions when arrangements are broken.

The Core Engine

Automated Workflow

Jumping Fox's automated workflow engine is the heart of the platform. Configure collection sequences that automatically escalate from friendly reminders through formal notices to legal action, ensuring every debtor is actioned on time, every time.

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Automated Workflow: Jumping Fox Software

The Problem

Without automated workflows, collection staff spend hours manually tracking which debtors need which action, when. Accounts slip through the cracks, follow-ups are missed, and the collection process becomes inconsistent and inefficient.

How It Works

Get Started in Minutes

Import Your Accounts

Upload your debtor portfolio from your accounting or admin system in minutes.

Configure Your Workflow

Choose a pre-built collection sequence or customise your own escalation path.

Activate & Automate

The workflow engine takes over, sending reminders, escalating actions, and logging every step.

Monitor & Optimise

Track results on your dashboard and refine your workflow based on real performance data.

Key Capabilities

What's Included

Collection Workflows

Pre-built and customisable collection sequences that automatically progress debtors through escalating actions.

Arrangement Workflows

Separate workflow tracks for debtors on payment arrangements, with automatic monitoring of compliance.

Scheduled Actions

Actions fire automatically based on time triggers, payment status, and debtor categorisation.

Multi-Channel Escalation

Workflows span SMS, email, WhatsApp, phone calls, registered mail, and legal handover.

Custom Rules Engine

Configure workflow rules based on account age, amount, debtor category, and payment history.

Activity Audit Trail

Every automated action is logged with timestamps for complete compliance documentation.

The Jumping Fox Difference

Why Choose Us

Photo of the Founder of Jumping Fox Software.

Daleen Vorster

Co-Founder & CEO

With 30+ years in credit law and debt recovery, attorney Daleen Vorster founded Jumping Fox to bridge the gap between legal practice and technology. Every feature is built on real-world collection expertise.

Attorney-Founded Platform

Unlike generic software, Automated Workflow is built by practising attorneys with 30+ years in credit law. Every workflow and template is legally sound from day one.

Built for South Africa

Automated Workflow is purpose-built for South African legislation: NCA, POPIA, Schools Act, and Sectional Titles Act compliance comes standard, not as an afterthought.

Continuous Innovation

From AI-assisted collections to gamification, Jumping Fox constantly evolves Automated Workflow with features you won't find anywhere else in the industry.

Who Benefits

Schools managing outstanding school fees

Businesses with overdue debtor accounts

Body corporates collecting levies

What Our Clients Say

Schools and businesses across South Africa trust Jumping Fox to streamline their collections.

Jumping Fox has truly revolutionised the way we collect fees…a game-changer in debt collection.

Shanya Hansen

Northcliff High School

OUTSTANDING! Dedicated and passionate about their product and customer service is second to none.

Heleen Visagie

St Stithians College

Jumping Fox is a must-have for any school serious about collecting outstanding fees. The system is efficient, easy to use, and the team behind it is always ready to assist. Highly recommended!

Rina La Grange

Lantern School

This system has simplified our entire debtors process. From automated reminders to legal compliance, everything is handled seamlessly. The support team truly goes above and beyond.

Yolande Van Deventer

Rustenburg High School

What a fantastic product! Jumping Fox has saved us time and money. We can now focus on what matters most, our learners, while the system takes care of collections.

Gerda Naude

Bastion High School

As a business owner, cash flow is everything. Jumping Fox has streamlined our collections process and significantly reduced our outstanding debt. Professional, reliable, and easy to work with.

Dominic Uys

Business Owner

Jumping Fox has been a game-changer for our school. The automated workflows save us hours of admin work every week, and the legal compliance gives us total peace of mind.

Marina Van der Merwe

Krugersdorp High School

Excellent service and a brilliant system. The training and ongoing support are top-notch. I would recommend Jumping Fox to any school struggling with fee collection.

Ilza Van Rensburg

HTS John Vorster

Jumping Fox is user-friendly and makes a real difference. The team is always available and willing to help. Our collection rate has improved dramatically since we started using the system.

Madelein Jonas

Worcester Gymnasium