Communication

Multi-Channel Communication

Communicate with debtors across every channel from a single platform. Jumping Fox integrates with Clickatell/Twilio for SMS, Mailgun for email, WhatsApp for messaging, and SAPO for registered mail, with complete tracking and audit trails.

Trusted by 160+ organisationsFounded by practising attorneysNCA & POPIA Compliant

app.jumpingfoxsoftware.co.za
Multi-Channel Communication: Jumping Fox Software
0K+accounts managed per month
0+client organisations
0+years in business

The Problem

Using separate tools for SMS, email, and letters creates a fragmented communication history. Staff waste time switching between systems, and there's no unified view of what was sent to whom and when.

How It Works

Get Started in Minutes

1

Choose Your Channel

Select SMS, email, WhatsApp, phone, or registered mail, or let the workflow decide automatically.

2

Select a Template

Pick from legally reviewed templates or compose a custom message with dynamic merge fields.

3

Send or Schedule

Send immediately, schedule for later, or let the automated workflow handle delivery timing.

4

Track Delivery

Monitor delivery status, opens, and responses in the unified communication timeline.

Key Capabilities

What's Included

SMS Communication

Automated and manual SMS via Clickatell or Twilio with delivery tracking.

Email Communication

Professional email templates sent via Mailgun with open/click tracking.

WhatsApp Messaging

Two-way WhatsApp communication for modern debtor engagement.

Registered Mail via SAPO

Send legally required registered letters through South African Post Office integration.

Phone Call Logging

Log phone call outcomes and notes directly against debtor accounts.

Communication History

Complete timeline of all communications per debtor across every channel.

The Jumping Fox Difference

Why Choose Us

Photo of the Founder of Jumping Fox Software.

Daleen Vorster

Co-Founder & CEO

With 30+ years in credit law and debt recovery, attorney Daleen Vorster founded Jumping Fox to bridge the gap between legal practice and technology. Every feature is built on real-world collection expertise.

Attorney-Founded Platform

Unlike generic software, Multi-Channel Communication is built by practising attorneys with 30+ years in credit law. Every workflow and template is legally sound from day one.

Built for South Africa

Multi-Channel Communication is purpose-built for South African legislation: NCA, POPIA, Schools Act, and Sectional Titles Act compliance comes standard, not as an afterthought.

Continuous Innovation

From AI-assisted collections to gamification, Jumping Fox constantly evolves Multi-Channel Communication with features you won't find anywhere else in the industry.

Who Benefits

Schools communicating with parents
Businesses following up on outstanding accounts
Body corporates contacting levy defaulters

What Our Clients Say

Schools and businesses across South Africa trust Jumping Fox to streamline their collections.

Jumping Fox has truly revolutionised the way we collect fees…a game-changer in debt collection.

SH
Shanya Hansen
Northcliff High School

OUTSTANDING! Dedicated and passionate about their product and customer service is second to none.

HV
Heleen Visagie
St Stithians College

Jumping Fox is a must-have for any school serious about collecting outstanding fees. The system is efficient, easy to use, and the team behind it is always ready to assist. Highly recommended!

RL
Rina La Grange
Lantern School

This system has simplified our entire debtors process. From automated reminders to legal compliance, everything is handled seamlessly. The support team truly goes above and beyond.

YV
Yolande Van Deventer
Rustenburg High School

What a fantastic product! Jumping Fox has saved us time and money. We can now focus on what matters most, our learners, while the system takes care of collections.

GN
Gerda Naude
Bastion High School

As a business owner, cash flow is everything. Jumping Fox has streamlined our collections process and significantly reduced our outstanding debt. Professional, reliable, and easy to work with.

DU
Dominic Uys
Business Owner

Jumping Fox has been a game-changer for our school. The automated workflows save us hours of admin work every week, and the legal compliance gives us total peace of mind.

MV
Marina Van der Merwe
Krugersdorp High School

Excellent service and a brilliant system. The training and ongoing support are top-notch. I would recommend Jumping Fox to any school struggling with fee collection.

IV
Ilza Van Rensburg
HTS John Vorster

Jumping Fox is user-friendly and makes a real difference. The team is always available and willing to help. Our collection rate has improved dramatically since we started using the system.

MJ
Madelein Jonas
Worcester Gymnasium

Jumping Fox has truly revolutionised the way we collect fees…a game-changer in debt collection.

SH
Shanya Hansen
Northcliff High School

OUTSTANDING! Dedicated and passionate about their product and customer service is second to none.

HV
Heleen Visagie
St Stithians College

Jumping Fox is a must-have for any school serious about collecting outstanding fees. The system is efficient, easy to use, and the team behind it is always ready to assist. Highly recommended!

RL
Rina La Grange
Lantern School

This system has simplified our entire debtors process. From automated reminders to legal compliance, everything is handled seamlessly. The support team truly goes above and beyond.

YV
Yolande Van Deventer
Rustenburg High School

What a fantastic product! Jumping Fox has saved us time and money. We can now focus on what matters most, our learners, while the system takes care of collections.

GN
Gerda Naude
Bastion High School

As a business owner, cash flow is everything. Jumping Fox has streamlined our collections process and significantly reduced our outstanding debt. Professional, reliable, and easy to work with.

DU
Dominic Uys
Business Owner

Jumping Fox has been a game-changer for our school. The automated workflows save us hours of admin work every week, and the legal compliance gives us total peace of mind.

MV
Marina Van der Merwe
Krugersdorp High School

Excellent service and a brilliant system. The training and ongoing support are top-notch. I would recommend Jumping Fox to any school struggling with fee collection.

IV
Ilza Van Rensburg
HTS John Vorster

Jumping Fox is user-friendly and makes a real difference. The team is always available and willing to help. Our collection rate has improved dramatically since we started using the system.

MJ
Madelein Jonas
Worcester Gymnasium

Frequently Asked Questions

Related Features

Legal Template Library

Professionally drafted, legally reviewed templates for every stage of the collection process.

Learn more

Automated Workflow

End-to-end automation of your entire collection process, from initial reminder to legal handover.

Learn more

Account Management

Comprehensive debtor account management with full history, categorisation, and status tracking.

Learn more

Ready to see this in action?

Book a free demo and discover how Jumping Fox Software can transform your debt collection process.

REQUEST A DEMO CONTACT US